Are you fed-up with service that's complete pants?

As former clients ourselves we know that it is often the little things that agencies do - or don't do - that can be so irritating. Do you ever find yourself asking the following?

Why do I end up paying expensive courier charges just because the agency doesn't manage its time efficiently?

Why bother taking my comments and amendments and then ignoring them? Challenge if you wish, disagree if you must, but at least show me you are listening!

Why are invoices often a tale of the unexpected? If you really need more money - tell me!

Why don't I get to choose where we go to lunch? After all, I guess I'm the one who really pays.

Why isn't my artwork as meticulously presented as your reception?

How can I persuade my boss to sign off your quote for the next photo shoot if you can't even explain it to me?

Why don't you tell me what's going on?